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NEW PARTS FRESH FROM THE FACTORY. VERY IMPORTANT (BEFORE PURCHASE)· Please make sure this product is compatible with your vehicle before you buy it; we are not responsible if the item doesn’t fit your vehicle.· If you need assistance with the compatibility please Send Message to our customer service.· You can send us your VIN (Vehicle Identification Number) to verify the part numbers.· Please don’t say “My car is a 2012 and your listing says it’s for a 2012 but it doesn’t fit! WHY??” There are many parts for the same year models so you must check compatibility by VIN – NOT BY YEAR!! ABOUT THE SELLER· With over 15 years’ experience in automotive replacement parts our mission is to provide the highest quality parts and service to our customers. We specialize in Hyundai and Kia application parts and you can expect only top quality genuine & OEM Hyundai and Kia replacement parts as well as other makes and models. CUSTOMER SUPPORT· If you have questions about the product or your order please contact us via eBay Messages for assistance. SHIPPING SERVICE· Orders placed before 2.00 PM EST (Monday – Friday) will process and ship within same day.· For foreign shipping – please note: Taxes, duties, customs fees, etc. are not included in the item price! These charges are the buyer’s responsibility.· When you don’t receive your order within the expected time frame, don’t get frustrated and just send us a message or an e-mail. We will work with you to resolve the problem as quick and as promptly as we can.· We recommend you contact us FIRST before making the assumption that we did not ship your item. RETURN POLICY· Return shipping paid by: Buyer· Item must be returned within: 14 Days· Refund will be given as: Money Back· Damaged or Missing Shipping Shipments: Missing or damaged packages are the responsibility of the delivering carrier. If you receive a damaged package, save the box and all packaging material, and then contact us immediately. Damaged shipments, defective merchandise, and packing errors must be reported to us within 48 hours of receiving the item.· Condition: The item must be unused, in original packaging, include all tags and manuals, and in resalable condition. Any item returned to us that does not meet these requirements will be refused by us and returned to you at your expense.· Restocking Fee: A 15% restocking fee will apply to all returns.· Exceptions: Electrical parts are not returnable once removed from their original packaging. BUSINESS HOUR Monday-Friday 9:00 a.m. to 2:00 p.m. EST All orders ship Monday-Friday 9:00 a.m. to 2:00 p.m. EST. FEEDBACK· We strive for a 5-Star Rating! When you receive your item, please leave us positive feedback. If there is any factor that you were not satisfied with then please contact us before leaving us a neutral or negative feedback. Each one of the feedbacks really matters and we don’t want any of our customers unhappy with their purchase. We will continue to work until you are satisfied! * ALL PAYMENTS MUST BE PAYPAL ONLY.* * Florida residents will be charged a sales tax.*